The rooms are a little small, but we spent so little time in the room that the size of the room didn't matter. The hotel was very well-located with excellent access to most places we wanted to go to. The facilities were highly satisfactory.

fantastic hotel in a very central location, under ground from heatrow airport leave you almost outside hotel door. rooms are very comfortable, modern and clean. I will be staying at the grand the next time i return to london.

Excellent location. Good condition.

Clean, nice size room, for the price. Very good location.

the hotel was in a prime location for the shows and dinning out. along with this there were added benefits being so close to the tube museums etc. i would not hesitate to re book at this hotel.

This place is wonderful. If offers a nicely sized room, with smallish bath - complete though and well supplied - and a small closet. Good bed. The attached restaurant is OK, though very high priced. Right down the street there are other places cheaper, better, & with much better food. GREAT location if you are visiting London to see London. You are a half block from Trafalgar Square. The National Portrait Gallery forms one side of the Square. Saint Martin of the Fields church forms another. It has a great cafeteria & wonderful food service the basement. The nearest pub is Sherlock Holmes Pub right across the street. It features great Sherlock Holmes memorabilia & even better food if you are a fan of those wonderful books or movies. The movies play constantly, BTW. The beer is cold & the prices are A-OK. You are within walking distance of nearly everything too – from Saint Paul’s Cathedral in one direction (20 minutes walk) – or Westminster Abbey in the other direction (15 minutes walk) & the London eye right across the river (10 minutes walk). Every walk in London takes longer than just walking time, because there are so many memorials, statutes, & things to see along the way. You just have to stop & say “I remember reading about that!” Take a photo… I’d recommend this place to anyone who is visiting London to see the sights. You are near an underground station (Charring Cross) to get anywhere in London. No place in London is over a half hour away by Underground. ATMs are all over the place. Great service overall, even if the desk service is a bit ‘cold,’ from what we are used to here in the US. Maids were good and the rooms were clean. The only problem you could have is, the entrance is up four steps, & although there is a handicapped lift available, they simply won’t use it for luggage. So you better be able to carry your luggage up steps. There is a lift in the hotel to get to the various floors.

spent two nights' vacation here. the room was comfortable and, while not spacious, plenty big enough for two. we appreciated the window bench and other original details alongside the modern furnishings. lighting left a little bit to be desired (too dim). the bathroom was functional and efficient though hardly elegant. ultimately, the prime location makes this hotel an excellent choice.

You couldn't ask for a better location in London. Half a block from Trafalgar Square. Room was larger than expected, everything worked as it should. Staff very attentive and professional.

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My daughter and I visited the weekend of the Queens birthday purely by chance, London was even busier than normal! I found the hotels location it's best selling point. It is just a few yards from Trafalgar Square. The room was clean and confortable and we would definitley go back. The underground station is just yards from the hotel absolutely ideal for getting around London. We look forward to returning for a slightly longer break next year!

I was in London for an overnight stay with my 2 teenage daughters and had booked a one room suite, it was spacious and very clean with great amenities such as broadband access and a fridge and microwave. Our window looked out onto Nelson's Column and the central location made it easy for us to get to see a West End show and see a lot of the sights in the capital. We didn't want to leave!

We stayed at the grand 10th July - 12th July 2009. It was our first trip to London and we were so glad we chose this hotel. The location was perfect. You have Trafalgar Square and Leicester Square at one end of the street and a bridge taking you over the thames to the london eye at the other end of the street. Hotel was lovely and spacious with chilled water and ice on each floor. You can order pizzas etc and they are delivered to your room. Its ideal.

Very nice hotel, good price for location. The service was ok, staff was friendly and helpful. The room was small but was on the last floor and had a great view of Big Ben.

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it was a wonderful location, they were helpful in finding restaurants and booking plans if that's what you needed. the room was lovely with comfortable bed and nicely renovated details; high ceilings. free wireless throughout the hotel and that was awesome! even had a computer in a sitting area on our floor. we would definately stay there again.

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The hotel is a very good hotel for someone looking for a good location and no extras. The connecting resturant on the other hand is awful.

The hotel and the room were very nice, the only remark we had was that the room was very hot and we couldn't get it cooler, so sleep was hard to find. Location is perfect, all the great areas of London (parliament houses, Buckingham Palace, but also Covent Garden and Soho) are within walking distance! We only missed a bar in the hotel for a nightcap, but that is being build, I think.

Small but comfortable room, great location, mediocre restaurants nearby, Chine Town is only 3 blocks away, good cheap food.

Made our reservation months ago and when we checked in all they had was a handicap room with no bathtub.

Located with in walking distance to most sights. Good fitness center. The shuttle to the airport was very convenient.

Fantastic location - a stone's throw from Trafalgar Square, convenient to two Underground stations (Embankment and Charing Cross); near to West End theatres; Room amenities were in good condition. Rooms facing Northumberland might be noisy, but I had a room in the back which was very quiet. Hotel service was good and helpful. There is a small Italian eatery (mozzarella bar) connected to the hotel, serving a fine breakfast and a superb pasta dish for dinner. Well worth the value.

A relatively new hotel which has got it "just right". My trips are always short and expectations that everything should work are high. Good job! Keep it going!

Great location to Westminster Abbey, Big Ben and the London Eye...Restuarants and sub-stations.

Trafalgar Grand has a wonderful location so close to sights that often no transportation is needed. Across the street from the Sherlock Holmes Pub and down the street from a Tesco Express also. Computer access in lounge proved useful. We were very happy with our stay.

Very surprised at how nice the hotel was for the price. It is set up for business travelers but worked just fine for me, too. Loved the free internet access at the second floor lobby...used it to check email and print my boarding pass. There is a decent fitness room to use in case you don't get enough exercise walking around town all day. You can see Trafalgar Square from the front of the hotel and it is about halfway between Charing Cross and Embankment tube stations. I would definitely stay here again and recommend it to anyone looking for a central hotel in London. Can't comment on the service because I used self check-in/check-out and didn't use room service (only stayed one night).

Very good hotel located in the heart of London. Price versis quality excellent. Staff very helpful. Have your breakfast next door.

very central hotel in a beautiful old building but with modern comfortable rooms. Only faults were very limited supplies of coffee,tea and milk in room and that for the price I would have expected continental breakfast at least to be included

We had a very comfortable night in The Grand. Check-In & Check-out automated and very easy. Guest lockers are on each floor where you can help yourself to aditional packs of tea cofee, additional blankets etc and iron & ironing board. The room itself was clean and functional, no bath in our room but was a very good shower. This hotel could not be better situated 25 meters from Trafalger Square and from that point alone it was good value for money. Overall a very good hotel and we will definately be returning

A minor gripe -the duvet was rough and so heavy it kept dragging down off the end of the bed. There was 1 VERY soft pillow each, although additional pillows were available on request. Other than this all was fine. The hotel is 2mins from Charing Cross underground. We were wowed by the foyer - marble, wood panelling in the main parts & fresh flowers in the foyer. There's a traditional wood panelled library with computers, magazines & newspapers(not sure if this was only for Club Quarters visitors - both The Grand and Club Quarters share the hotel, they have separate receptions - & the library said Club Quarters members only, but even though we were staying with The Grand everything was headed "Club Quarters".) A nice touch is the water dispenser next to the lift on each floor with bottles so you can take chilled water and ice chips with you for the day. The hotel is in an excellent position for the theatre, a 5 min walk to Haymarket & Leicester Square & an easy 10min stroll to Buckingham Palace. There is no restaurant at present, but the Obiza bar/restaurant is next door and you can access it from the hotel. You'll also find a Prezzo and a Garfunkels within 20 metres - literally! Room service is available from Obiza, and there are arrangements for you to order from 2 local restaurants, charged to your room bill (with the usual room service surcharge of around £3.) For position and price, I think pretty much you'd be hard pushed to beat it!

I stayed three nights. I was disappointed I had to change rooms for the last night because someone had reserved my room. I found it strange that the hotel did not have a lobby relaxation area. Otherwise, i was very pleased.

Just a one night stay for two of us. Everything about the room was excellent. Being a few yards from Trafalgar Square made it very convenient but there was some traffic noise.

We checked in via the automatic terminals and were in our room within 5 minutes of entering the hotel. Apart from some difficulty getting the lift to accept our key card, we found the hotel quiet (despite its close proximity to Trafalgar Square) and also our room spacious,clean very comfortable and had all the facilities I'd expect (eg internet, satellite TV, a microwave and mini bar). Staff were very helpful in helping us locate local places. Breakfast was slightly basic and a little expensive at the attached small bistro. I would definitely come back, I expect I'd go round the corner to one of the local cafes for breakfast though.

The hotel is situated in one of the most central parts of london and just seconds away from the tube station. You have some of the most famous attractions on your doorstep in walking distance. The rooms were modern and comfortable and the bathroom facilities met my high expectations. We were also offered the option of leaving our bags in a safe holding on our day of check out which proved invaluable as carrying your luggage around central london is perhaps not the most fun. Overall a great hotel with customer satisfaction at the forefront.

We had requested a suite and paid more than we usually do to obtain a beautiful hotel room--we recieved a gross room with barely enough room for the icky pull out couch. If you are used to traveling first class this is not the hotel for you.

The location of the Grand is very convenient -- close to Tube stations, very close to Trafalgar Square and Picadilly Circus, and also within walking distance of Westminster Abbey, Big Ben, Parliament, etc. Can't imagine a better London location. Restaurants are also quite close, with two American diner style restaurants that were good within a block, and a bunch of restaurants nearby in Picadilly Circus. As other people indicated when we were choosing our London hotel, The Grand is a "no-frills" business hotel. The automatic check-in didn't work for us, and the line to do a "regular" check-in at the desk was slow. Extra toiletries are in a closet down the hall from the room and you help yourself. The purified water station on each floor was great, and the lounge area was huge, with comfy sofas/chairs, and internet available. (We brought our laptop, so just used it in our room -- very convenient!) The bed and pillows were VERY comfortable and the room was large. For some reason we were put in a handicap accessible room with low door handle, a contraption in the shower, etc., but it didn't bother us. Our room was somewhat noisy, since we were on street side, but I wear earplugs anyway, so it wasn't a problem! Hotel itself was quiet -- hardly ever saw any other guest or staff, seemed like we were all by ourselves. No breakfast if that's important to you. I would most definitely stay here again!!

We stayed for three nights and were very happy with the room, especially when you compare the costs of other hotels in the same location. The room was clean, the bathroom was modern and clean and the staff was very helpful. Would stay again.

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The taxi ride from the Eurostar is about 12 GPB and the tube is near if one prefers tube travel. The hotel is "new" and the restaurant is not yet open, but there are many near by and this is not a problem. I have stayed in dozens of hotels in London and this one is a great value as long as one only wants a room and not meeting rooms, pools, restaurants, etc. The room had high celings, crown moldings, small but modern bath room, flat panel TV (not that anyone should want to watch TV in London), and just across the street from the National Gallery, with five nice pubs within a five minute walk. I could see Nelson's Column from my window. Also, one has the option of upgrading to a better room at time of arrival for a small fee, 15 GPB.

You couldn't ask for a better hotel at Tralfagar Square for the price. I've stayed in other hotels before in London and this is by far the best one. The room was what I'd refer to as 'American sized' which means when you opened the door you weren't on the bed and in the bathroom at the same time. It had a great, contemporary, modern decor and the bathroom was a very nice size. The location was perfect. We walked EVERYWHERE from the hotel even from our day at Hyde Park. I will definitely stay here again when I go back to London! The only cons were: 1) the bed was a bit hard and 2) you needed to swipe your key in the elevator to punch the floor and it took MANY swipes...but it's worth it for the security.

very nice hotel, perfectly located. Stayed in london a year ago for similar money and the grand is much nicer. probably worth your while upgrading for £15 a night when you get there

As a family of four, we booked the one room suite with microwave, mini frig and kitchen utinsels. This was perfect for warming up leftovers or just having cereal in the morning. The sofa sleeper was quite comfortable. Wonderful location.

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This hotel is in an excellent central location for Theatreland and the West End,and was extremely good value for the price. The staff were very helpful and the rooms clean and spacious. I would recommend this hotel to family & friends.

The locationn is ideal for sight seeing and for the Westend theatres. Close to Charing Cross Mainline and Underground as well as Embankment Underground stations you can easily get where you want by train or by bus Although central the hotel was quiet without noise from traffic. Would stay again !

I stayed for 3 days and couldn't believe how close I was to everything in London...you are pretty much in the middle of all of the sites to be seen. The hotel was very nice...great size room, comfortable bed, very modern, nice bathroom. I would stay again!!!! Don't miss out on staying in the heart of London.

I just stayed for one night, but really enjoyed it. The check-in service was very friendly and the room comfortable and clean. The only minus, there is still no hotel restaurant, but quite a few restaurants and bars are near by. All in all it's a very nice hotel in a perfect location, right in the centre of London. I will definitely come back.

Overall I was satisfied with the hotel. However, when we went to check in at 3:00 p.m. our room was not ready. That seems a bit late not to have a room ready.

This Hotel has all the facilites that you could ask for. It is within walking distance of most tourist attractions. The hotel can get a bit warm at times. Overall, very pleased with it

Great location, all major attractions within a 10 minute walk. The hotel and room are fine if, like us, you were not going to spend much time there. Usual room facilities, although spare blankets and pillows were not to be found. We used the overnight parking at Spring Gardens which was conveniently close.